
60-Minute Emergency Response
Direct Insurance Coordination
Certified Technicians & Pro Equipment

We work directly with every major insurance company in Arizona - State Farm, Allstate, USAA, Farmers, Liberty Mutual, Farm Bureau, and more. We document the damage properly, communicate with your adjuster, and handle the paperwork so you don't have to fight for coverage while your home is still wet. Most of our clients pay nothing out-of-pocket beyond their deductible.

Hi, we're Zach and Adriana, and we run the Arizona branch of Thomas Restoration.
When water hits your home, every hour matters. Drywall soaks. Floors warp. And in Arizona, the heat and humidity swings during monsoon season make mold form inside walls faster than most homeowners realize — within 24 to 48 hours. Once mold sets in, insurance gets complicated and repair costs can double.
We've spent the last years responding to water emergencies across the Valley, from monsoon flooding in Mesa and Chandler, to slab leaks in older Phoenix and Scottsdale homes, to HVAC condensation and pool equipment failures across the East Valley. I built this branch because I saw too many Arizona homeowners get a slow response, a vague estimate, and a bigger problem by the time the work actually started.
Whatever caused the water, we've seen it and fixed it.
Monsoon and storm flooding
Burst pipes and slab leaks
Washing machine, dishwasher, and water heater failures
Pool equipment leaks and pool overflow flooding
Toilet overflows and sewage backups
Mold remediation and structural drying
A look at recent water damage restoration projects across Phoenix, Scottsdale, Mesa, Chandler, and the greater Valley






When water is in your home, the wrong restoration company can turn a $5,000 problem into a $30,000 one. Here's what separates us.
60-minute emergency response across the Phoenix metro, day or night
IICRC-certified technicians trained in water, mold, and structural drying
Commercial-grade extraction, air movers, and dehumidifiers brought to every job
Direct insurance billing — we communicate with your adjuster and document everything properly
Moisture mapping and verification — we dry it right the first time, not just until it looks dry
Monsoon-season experience — we know how Arizona water damage actually behaves
Mold prevention and remediation built into the restoration process
Licensed, insured, and bonded in Arizona with transparent pricing
One point of contact from the first call to the final walkthrough
We'll be there in a few hours" — while your drywall keeps soaking
Uncertified techs who don't know how to verify a structure is actually dry
Undersized consumer-grade fans that extend drying days unnecessarily
Call your insurance yourself and let us know what they say
Surface-dry walls with hidden moisture that turns into mold in 30 days
Out-of-state franchise techs who don't understand Arizona's climate and housing
Mold discovered later as a separate (expensive) problem
Vague pricing, surprise charges, and hidden fees in the final invoice
A different tech every visit with no clear point of contact
From the first phone call, Thomas Restoration made a stressful situation feel manageable. Their team was professional, knowledgeable, and genuinely cared about getting our home back to normal. The results were excellent, and the communication throughout was outstanding.

From start to finish, Thomas Restoration was easy to work with. Their team coordinated everything seamlessly and kept the project moving without delays.

Thomas Restoration exceeded our expectations in every way. From emergency response to the final walkthrough, everything was handled smoothly. Their customer service is top tier.

We used Thomas Restoration when we had a flood in our home due to the washing machine overflow line clogging. They helped replace our floors throughout the house and worked with pour insurance company making the process seamless and pain free!

Thomas Restorarion is hands down the BEST water restoration business in the valley. We had a tub overflow and within 15 min of contacting them, they were here with several fans and dehumidifiers, as well as several tools to clean up the remaining water. Because of their quick response we had ZERO water damage. Highly recommend their team!

Zach at Thomas restoration is a real expert when dealing with insurance companies. He helped us get what we deserved from the insurance company which was double of what the insurance company originally was going to give us. Quality work done by an integral company. Give them a call for all of your restoration and construction needs. Thanks again Zach!

Most residential water damage jobs in Arizona run between $2,500 and $15,000 depending on the size of the affected area, the category of water (clean, gray, or black), and how long it sat before mitigation started. The good news: if you have homeowner's insurance and the cause is a covered event (burst pipe, appliance failure, storm, slab leak), most of this is covered. We bill your insurance directly — you're usually only responsible for your deductible.
It depends on the source. Water that entered through a roof leak, broken window, or damaged structure during a storm is usually covered by standard homeowner's insurance. Water that came from ground flooding (standing rainwater outside coming in at ground level) typically requires separate flood insurance. Either way, we'll document everything properly and help you navigate the claim.
Yes, and it's one of the most common calls we get during Arizona summers. Condensation line backups and AC unit failures can drop gallons of water into ceilings and walls over hours or days. We handle the water mitigation and flag the HVAC issue so you can get it repaired before it happens again.
Very common in older Phoenix and Scottsdale homes. We work with your plumber to locate and stop the leak, then handle all the drying, demolition (if needed), and restoration. We coordinate directly so you're not managing two contractors at once.
In most cases, no. We contain the affected area, run drying equipment around your schedule, and keep the rest of your home livable. Larger losses — like a major sewage backup or whole-floor flooding — may require temporary relocation, which most insurance policies also cover.
Mold can start forming in as little as 24 to 48 hours after water exposure — and Arizona's humidity swings during monsoon season make it even faster. Our IICRC-certified technicians test for moisture behind walls and under flooring and remediate any mold we find as part of the drying process. If you already see or smell mold, we handle that too.
We serve Phoenix, Scottsdale, Mesa, Chandler, Gilbert, Tempe, Glendale, Peoria, Surprise, Queen Creek, and surrounding communities across the Phoenix metro.
Because speed, certification, and insurance experience actually matter in this industry. We're IICRC-certified, fully licensed and insured in Arizona, available 24/7, and we handle your insurance claim directly. You get one phone call — and we take it from there.
60-Minute Response Guarantee — Across Phoenix, Scottsdale, Mesa, and Chandler, we're on-site within 60 minutes of your call, 24/7, or we tell you exactly when we'll arrive.
Insurance Advocate Guarantee — We work directly with your adjuster, document the loss properly, and fight for full coverage so you're not stuck chasing paperwork.
Dry-It-Right Guarantee — We verify moisture levels with meters and thermal imaging before we call a job done. If we miss moisture and mold forms from our work, we remediate it at no cost to you.
Licensed & Insured Protection — Fully licensed in Arizona, IICRC-certified, and insured for your protection from the first call forward.

Call our 24/7 emergency line for the fastest response. Or fill out the form below and we'll call you back within minutes. Every hour matters — the sooner we're there, the less damage spreads.
By submitting your information you authorize Thomas Restoration of Arizona to contact you via phone, text, or email regarding your water damage emergency

Contact
Phoenix Metropolitan Area, Arizona
Hours
Monday - Saturday
License #: 329275
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