Terms and Conditions

Effective Date: 03/24/2026

Welcome to Thomas Restoration. By accessing or using our website and services, you agree to the following Terms and Conditions. Please read them carefully.

1. Use of Our Website

By using this website, you agree to use it only for lawful purposes. You must not use this site in any way that may cause damage, disrupt access, or impair the functionality of the website.

2. Services Provided

Thomas Restoration offers professional services including:

• Water damage restoration

• Flood damage repair

• Emergency water extraction

• Fire damage restoration

• Mold remediation

• Storm damage restoration

• Debris removal

• Home repair and reconstruction

• Commercial restoration services

All services are subject to availability and site inspection.

3. Emergency Services Disclaimer

We provide 24/7 emergency restoration services, but response times may vary depending on location, weather conditions, and service demand. We do not guarantee immediate arrival in all situations.

4. Estimates and Pricing

All quotes provided are based on initial assessments and may change after a detailed inspection. Final pricing may vary depending on the extent of damage, materials required, and labor involved.

5. Insurance Claims

We may assist with insurance claims; however:

• We are not an insurance company or adjuster

• Claim approvals and payments are determined by your insurance provider

• We do not guarantee claim approval

6. Payments

Payment terms will be outlined before work begins. By agreeing to our services, you agree to pay all applicable fees for completed work.

Failure to make payments may result in additional fees or legal action.

7. Cancellation Policy

Customers must notify us in advance if they wish to cancel or reschedule services. Cancellation fees may apply depending on the stage of the project.

8. Limitation of Liability

Thomas Restoration is not liable for:

• Pre-existing property damage

• Delays caused by external factors (weather, utilities, third parties)

• Indirect or incidental damages

Our liability is limited to the value of the services provided.

9. Website Content

All content on this website (text, images, branding) is the property of Thomas Restoration and may not be copied, reproduced, or used without permission.

10. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content or practices of those websites.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your information.

12. Changes to Terms

We may update these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact:

Thomas Restoration

Phone: 480-364-3632

Email: [email protected]

Location: Phoenix Metropolitan Area, Arizona